Terms & Conditions
Terms & Conditions
Last updated: October 22, 2025
Welcome to Between The Buns (BTB). By accessing or using our website, online ordering system, or any of our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Information
Between The Buns (“BTB,” “we,” “our,” “us”) operates as a locally owned restaurant in Saskatchewan, Canada. These Terms & Conditions govern your use of our website, mobile ordering, social media interactions, and any related services.
2. Use of Our Services
You must be at least 18 years of age to place an order online.
All information you provide (such as name, phone number, and payment details) must be accurate and up to date.
We reserve the right to refuse service, cancel orders, or restrict access at our discretion if we believe any misuse or fraudulent activity is involved.
3. Menu & Pricing
All menu items, descriptions, and prices are subject to change without prior notice.
Prices may vary between in-store and online platforms due to promotions or third-party delivery fees.
We make every effort to display accurate information; however, occasional errors in pricing or item availability may occur.
4. Allergies & Dietary Preferences
While we take precautions to avoid cross-contamination, our kitchen handles common allergens including nuts, dairy, gluten, and soy.
Customers with allergies are encouraged to inform our staff before ordering. BTB is not responsible for adverse reactions caused by food sensitivities or allergens.
5. Online Orders & Payments
Orders placed online are confirmed once payment has been successfully processed.
Cancellations or changes may not be possible once preparation has begun.
In the event of an error (duplicate transaction, system issue, etc.), please contact us immediately for resolution.
All transactions are processed securely through trusted third-party payment gateways.
6. Refunds & Returns
We take pride in the quality of our food.
If you experience an issue with your order, please contact the restaurant within 30 minutes of receiving it.
Refunds or replacements are handled on a case-by-case basis and at the discretion of management.
BTB does not offer refunds for orders mistakenly placed or for dissatisfaction based on personal taste preferences.
7. Promotions & Gift Cards
Promotional offers cannot be combined unless stated otherwise.
Gift cards are non-refundable and cannot be exchanged for cash.
Lost, stolen, or damaged gift cards will not be replaced.
8. Intellectual Property
All content on this website — including text, images, logos, designs, and media — is the property of Between The Buns and protected under copyright laws.
Reproduction, modification, or distribution without written consent is strictly prohibited.
9. Privacy
Your privacy is important to us. Any personal information collected (such as for online orders or newsletter sign-ups) is handled in accordance with our Privacy Policy and not shared with unauthorized third parties.
10. Limitation of Liability
Between The Buns will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, online services, or products.
Your use of our services is at your own risk.
11. Modifications
We may update these Terms & Conditions periodically. Any changes will be reflected on this page with a new “Last Updated” date. Continued use of our services constitutes acceptance of these revisions.